- 0208 5324884
- info@masonslaw.com
- Masons Law LLP 150 Cranbrook Road Ilford IG1 4LZ
- Mon - Fri 9:00am - 5:00pm
You undoubtedly expect life’s daily routine to run smoothly, but sometimes dealing with other people, commercial businesses and public organisations doesn’t go to plan. If so, then don’t suffer on your own; you have consumer rights that are there to support you, which means taking legal advice can often help resolve issues whenever you feel badly done to.
If you’re currently feeling hard done by after some encounter with another person or organisation, then you may need to read our website (or get some Masons Law’ Free Initial Assessment) to see if your consumer rights have been infringed.
Consumer rights exist (often under the umbrella term; ‘public law) to help prevent people and organisations in power from misusing their position in unfair or discriminatory ways.
Naturally consumer rights – and sticking up for the rights of individuals – are a very important part of law, which is why you’ll find more specific information to help you if you’ve experienced the following; ‘community care issues’, ‘consumer issues relating to goods and services’, ‘data protection’, ‘freedom of information’, ‘human rights and discrimination’, advice for students and ‘professional negligence’.
You’re not alone, because we welcome thousands of visitors to the Masons Law website each week who read through our consumer rights pages.
We just hope you know that, when you’re ready to get face-to-face legal advice, we have a whole network of consumer rights solicitors to help you. You can talk a legal worry through for free by contacting Masons Law and clarifying which aspects of the law are relevant to your situation by using our Free Initial Assessment service in the first instance.
After that, why not arrange an Ask the Legal Expert introductory face-to-face consultation with a solicitor at one of our law firms for only £99.
Getting ready for Christmas? Before you start your Christmas shopping make sure you understand your rights and read our Christmas shopping tips.Masons Law
You undoubtedly expect life’s daily routine to run smoothly, but sometimes dealing with other people, commercial businesses and public organisations doesn’t go to plan. If so, then don’t suffer on your own; you have consumer rights that are there to support you, which means taking legal advice can often help resolve issues whenever you feel badly done to.
When adults have special care needs, the local authority is often responsible for providing community care services to help support the individual in their daily life. Community care services can include services provided in your own home, or at another location within the community.
As consumers, most of us buy goods and services from companies on a daily basis. And it’s right to expect these to reach an acceptable standard. When they do not, you have legal rights as a consumer to protect you.
In today’s modern world, many companies hold sensitive information about individuals – from bank details and contact information to medical information. Whilst companies may need this information to provide us with services or employment, they have a duty to ensure that our information is not misused or shared with the wrong people.
Public authorities hold a vast amount of information on a wide range of topics. The Freedom of Information Act gives the public the right to access this information. This means you have the right to ask any public sector organisation to provide all of the recorded information they hold on any particular subject.
As humans, we have particular rights that ensure we can expect to live and be treated in certain ways. These human rights are protected by law. Examples of human rights in the UK include the right to life, the right to an education and the right to a fair trial.
When you ask a professional for advice, that’s what you expect. But what if that advice causes you problems or losses? Surveyors, architects, solicitors and accountants are all bound by professional standards and owe you a duty of care and skill. So, if there advice is negligent you have the right to make a claim, and that’s where we can help.
